Alivia Supportive Care

Supportive Care is designed to care for the needs of advanced illness patients in the comfort of their homes. The program supports the needs of patients with life-limiting conditions such as congestive heart failure, advanced cancer, and chronic obstructive pulmonary disease and begins with a goal of care discussion.

We Help Patients Live Better

Alivia Supportive Care is a home-based palliative care program for patients living with life-limiting conditions such as congestive heart failure, advanced cancer, and chronic obstructive pulmonary disease.

The name is new, but the foundation for Alivia Supportive Care began in 2010 with the creation of Community Palliative Consultants in North Florida, the first and only hospital-based program of its kind. As the needs of our patients evolved, so did Community Palliative Consultants. Patients with life-limiting conditions no longer wanted to be treated solely in the hospital; they wanted person-centered care for their chronic conditions in the comfort of their home. What was often referred to as CPC at Home, a home-based palliative care offering of Community Palliative Consultants, is now Alivia Supportive Care.

The Alivia Supportive Care team includes physicians, advanced practice registered nurses, and care managers, all of whom are experts when it comes to the palliative care needs of patients living with chronic conditions.

4114 Sunbeam Road, Suite 400, Jacksonville, FL 32257
Phone: 904.407.7710
Fax: 904.407.8131

Introducing the GUIDE Model: Guiding an Improved Dementia Experience

Model Information

The GUIDE model helps improved the quality of life for people living with dementia by addressing their behavioral health and functional needs, coordinating their care for dementia and co-occurring conditions, and improving transitions between community, hospital, and post-acute settings.
The GUIDE model reduces burden and strain on unpaid caregivers of people living with dementia by providing caregiver skills training, referrals to community-based social services and supports, 24/7 access to a support line, and respite services.
The GUIDE model prevents or delays long-term nursing home care for as long as appropriate by supporting caregivers and enabling people living with dementia to remain safely in their homes for as long as possible.

Model Eligibility

The GUIDE Model's intended beneficiary population is community-dwelling Medicare fee-for-service beneficiaries, including beneficiaries dually eligible for Medicare and Medicaid, living with dementia. Eligible beneficiaries must meet the following criteria:
Beneficiary has a diagnosis of dementia, as confirmed by clinician attestation.
Have Medicare as their primary payer. Enrolled in Medicare Parts A and B (not enrolled in Medicare Advantage, including Special Needs Plans and PACE).
Not residing in a long-term nursing home or enrolled in hospice care.

You can learn more about the GUIDE Model by visiting the Centers for Medicare & Medicaid Services Website.
Click HERE (you will be redirected to a new page.)

You can also email us with any questions you might have at GUIDE@Aliviacare.com

Your Medicare benefits will NOT change. You remain eligible to receive the same Medicare benefits, and you still have the right to use any doctor, other health care professional, or hospital that accepts Medicare, at any time.